Frequently Asked Questions
How long does shipping take?
Orders are typically delivered within 5–14 business days.
How can I track my order?
Tracking information will be sent via email once your order has been dispatched.
What if my item arrives damaged?
Please contact us within 7 days of receiving your order and we'll be happy to assist.
Do you accept returns?
Items that arrive faulty, damaged, or not as described may be eligible for a refund or replacement.
Are your toys suitable for all cats?
Yes. Our toys are designed for all cats.